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Payments for services are due at the time of your visit. Cash, personal check, Visa, Mastercard and Discover are all accepted. A credit card number will be needed to reserve your appointment. No charge will be incurred until your visit, or unless you fail to meet with the cancellation policy. A $30 fee will be incurred for returned checks.

Cancellations & Late Arrivals

Due to our limited availability and respect for our time, we strictly enforce a minimum of 24 hours to cancel single service appointments and 48 hours notice for multiple service bookings. If you are booked for multiple services on a Saturday, then we require 72 hours advance notice. Clients cancelling with less notice than the above will be charged for their services reserved in full.

Product Returns

A credit will be granted within 14 days of your purchase if you are dissatisfied with a product. If there is an allergic reaction, you will know within 48 hours and should report this to me so that we can rectify the problem right away.

Gift Certificates & Gratuities

Gift certificates are available upon request for any service or dollar amount. Gratuities are not expected, but always appreciated!

Purchase a Gift Certificate Online!

Chocolate Spa Amenities - The Skin Clinique                Spa Elements - The Skin Clinique                Spa Towels - The Skin Clinique
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4357 Montgomery Drive, Santa Rosa, California 95405
(707) 537-0105